Terms & Conditions

Last updated: December 2024

1. Introduction

Welcome to Memorabilia Hub. These Terms and Conditions govern your use of our website memorabiliahub.co.uk and your purchase of products from our store. By accessing our website or making a purchase, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree to these terms, please do not use our website or make any purchases.

2. About Our Products

Product Description

Memorabilia Hub sells reproduction signed prints featuring sports legends. These are NOT original hand-signed items. Our products are:

  • High-quality reproduction prints
  • Professionally printed on premium paper
  • Available framed or as prints only
  • Designed as decorative items for sports fans

Important: All prints are clearly described as reproductions. We do not sell original autographed items or claim our products to be authentic signed memorabilia.

Product Images

We make every effort to display accurate images of our products. However, actual colors may vary slightly due to screen settings and lighting conditions in photographs.

3. Ordering and Payment

Placing an Order

When you place an order through our website, you are making an offer to purchase our products. All orders are subject to acceptance and availability.

Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed.

Payment

We accept payment via:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Shop Pay
  • Apple Pay / Google Pay

Payment is processed securely through Shopify Payments. Your payment information is encrypted and handled in accordance with PCI-DSS standards.

4. Shipping and Delivery

Shipping Areas

We currently ship within the United Kingdom. For international shipping enquiries, please contact us.

Delivery Times

Estimated delivery times:

  • Standard Delivery: 3-5 working days
  • Express Delivery: 1-2 working days (where available)

Please note that delivery times are estimates and may vary, especially during busy periods such as Christmas.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. Free shipping may be offered on orders over a certain value.

5. Returns and Refunds

Return Policy

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods without giving any reason.

How to Return

To return an item:

  • Contact us at info@memorabiliahub.co.uk within 14 days of receiving your order
  • Items must be returned in their original condition and packaging
  • Customers are responsible for return shipping costs unless the item is faulty

Refunds

Once we receive your returned item and verify its condition, we will process your refund within 14 days. Refunds will be issued to the original payment method.

Damaged or Faulty Items

If you receive a damaged or faulty item, please contact us immediately with photos of the damage. We will arrange a replacement or full refund including return shipping costs.

6. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Memorabilia Hub or our licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any content from this website without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products
  • Our total liability for any claim shall not exceed the amount you paid for the relevant product
  • We do not exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law

8. Disclaimer

Our products are reproduction prints intended for decorative purposes. We make no claims that our products are original autographed items or that they have any investment value.

All player names, team names, and likenesses used are for identification purposes only and do not imply any endorsement or affiliation.

9. Governing Law

These Terms and Conditions are governed by English law. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us: